Plumbing Software For Service Calls And Project Work
Service work and project work usually mean two systems and two sets of numbers that never agree. Sitewise runs both, with the same job costing underneath and one place your invoices come from.
A call comes in as a work order and lands on the nearest crew's phone. A repipe runs as a project with an estimate, a budget and progress billing. Both feed the same books.
- Work orders
- Offline mobile
- Job costing
- Invoicing
The app works where your crews work
Under a house, in a basement, on a rural lot with no bars. Work orders, GPS-stamped clock in and out, parts used, photos and the customer's signature, all captured with no connection and synced the moment there is one.
Service and projects on one system
Run an emergency call as a work order and a bathroom remodel as a full project with its own estimate, cost sheet and progress invoices. Same costing underneath, so you can finally compare what each side of the business earns.
Every part on the job costed
Parts come off your catalog and post against the job through requisitions and purchase orders, so material cost is on the sheet rather than in a shoebox of receipts.
Built For How Plumbing Contractors Actually Work
Offline-first mobile
Complete work in the field with no signal, and let the device sync itself later.
GPS time tracking
Clock in and out against location, straight into approved timesheets and job cost.
Job costing on both sides
Service calls and project work measured the same way, so the comparison is real.
Invoicing and QuickBooks
Bill from the job, then push it to QuickBooks with payments flowing back to mark it paid.
Contractors Who Stopped Losing Money
Real results from contractors who switched from spreadsheets, ServiceTitan, and the tool juggling chaos.
“Live in 3 days, not 3 months”We almost went with ServiceTitan but the $50K implementation and year-long timeline killed it. Sitewise had us running in a week.
“Mobile app that actually works”My guys work in basements all day. Every other app failed down there. Sitewise works offline and syncs the moment they surface. Game changer.
“Finally know which jobs are profitable”Sitewise showed us we were underwater on 3 of our 'best' customers. We adjusted pricing and increased margins 23% in six months.
“Replaced 5 systems with one”QuickBooks, Excel, paper time tickets and a CRM. Now it's just Sitewise. Saving 15 hours a week on admin alone.
“QuickBooks sync that doesn't break”Our old software's sync failed constantly. Sitewise just works. Invoices flow to QuickBooks automatically.
“Worth every penny”One flat plan against what we were quoted for ServiceTitan? Easy decision. And the support team actually understands contracting.
Questions About Sitewise For Plumbing Contractors
Does the app work with no signal?
Yes, fully. That was a design requirement, not an afterthought: plumbers work in the places phone signal does not reach. Work orders, time, parts, photos and signatures all queue on the device and sync when it reconnects.
Do you track parts on each truck?
Not per truck. Sitewise tracks inventory as movements in and out with stock on hand across the business: receiving a purchase order books the material in, and issuing it to a job books it out. What it does not do is hold a separate stock figure per vehicle or per location, so if knowing what is on truck 3 right now is the thing you are buying, this is not that yet.
Can dispatchers see where technicians are?
Not on a live map. Clock in and out are GPS-stamped, so you can see where time was booked against a job, but there is no real-time crew tracking or dispatch board today.
Can I handle emergency calls and scheduled work?
Both run as work orders assigned to a crew, and each person sees their own queue. What Sitewise does not have is a scheduling board with capacity planning. Project scheduling with dependencies is on the roadmap; a capacity-planning dispatch board is not.
Ready To Run Service And Projects On One System?
14-day money-back guarantee. Pre-configured for your trade, so you can be running this week.