Quick Comparison Table
| Feature | Sitewise | ServiceTitan |
|---|---|---|
| Monthly Cost | $89–139/user Transparent pricing | $300–500+/user Hidden costs common |
| Implementation Time | 1–3 days | 6–12 months |
| Setup Fee | $0 No hidden fees | $20,000–50,000+ Consultants required |
| Contract Terms | Cancel anytime | 2-year minimum |
| Mobile App | Full offline capability Works without signal | Limited offline Connectivity issues reported |
| Project Management | Full project + service | Service-focused only Limited project capabilities |
| Hidden Fees | None | Common complaints |
| Support Response | <2 hours US-based team | 30–60 min wait Slow resolution reported |
What ServiceTitan Actually Costs
ServiceTitan’s pricing isn’t public for a reason. Real customers report paying $300-500+ per user per month, plus $20,000-50,000 in implementation fees. For a 20-person team, that’s $72,000-120,000 annually in software costs alone—before you factor in the consultant fees and months of productivity loss during implementation.
Sitewise delivers the core functionality contractors actually use daily at $89-139 per user per month. No setup fees. No implementation consultants. No 2-year contracts. The same 20-person team pays $21,360-33,360 annually.
| Sitewise | ServiceTitan | |
|---|---|---|
| 20 users, Year 1 | $21,360-33,360 | $122,000-170,000+ |
| 20 users, Year 1 | $64,080-100,080 | $266,000-410,000+ |
| Your Savings | - | $200,000-310,000 |
| Phase | Sitewise | ServiceTitan |
|---|---|---|
| Account setup | Day 1 | Week 1-4 |
| Data migration | Day 1-2 | Month 1-3 |
| Team training | Day 2-3 | Month 2-6 |
| Go-live | Day 3 | Month 6-12 |
| Full adoption | Week 2 | Month 8-12+ |
Live In Days, Not Months
ServiceTitan implementations routinely take 6-12 months. Some customers report waiting over a year and still not being fully onboarded. One BBB complaint stated: “We have NEVER BEEN ONBOARDED. At this point, we have currently paid for 1 year of Service Titan even though we do not use the software.”
Sitewise gets you operational in 1-3 days. Pre-configured templates for your trade mean you’re not building from scratch. Import your customers, set up your team, and start running jobs through the system this week—not next year.
What You Actually Get
ServiceTitan is powerful—but it’s built for large field service companies with dedicated system administrators. Most contractors use maybe 20% of what they’re paying for. Sitewise focuses on the features contractors actually use every day, plus project management capabilities ServiceTitan lacks.
| Capability | Sitewise | ServiceTitan |
|---|---|---|
| Work order management | ✓ | ✓ |
| Scheduling & dispatch | ✓ | ✓ |
| Mobile app | ✓ Full offline | ✓ Limited offline |
| GPS time tracking | ✓ | ✓ |
| Customer management | ✓ | ✓ |
| Invoicing & payments | ✓ | ✓ |
| QuickBooks integration | ✓ Reliable sync | ✓ |
| Project management | ✓ Full Gantt, phases | ✗ Limited |
| Real-time job costing | ✓ | ✓ |
| Multi-phase projects | ✓ | ✗ |
| Progress billing | ✓ | ✗ Limited |
| Inventory management | ✓ | ✓ |
| Reporting & analytics | ✓ | ✓ |
| Customer portal | ✓ | ✓ |
| Self-service setup | ✓ | ✗ Requires consultants |
The ServiceTitan Reality Check
We’re not just making this up. Here’s what real ServiceTitan users report:
Is ServiceTitan Ever The Right Choice?
Let’s be honest—ServiceTitan might be right for some companies:
Choose ServiceTitan if you:
Choose Sitewise if you:
Can Sitewise really do what ServiceTitan does?
Why is Sitewise so much cheaper?
Can I migrate from ServiceTitan to Sitewise?
What if I need features Sitewise doesn't have?
Ready To Stop Overpaying For Software?
Start your free 30-day trial. See why contractors are switching from ServiceTitan to Sitewise.
